Author Topic: Why can't things be simple???? (Read 948 times)

Amey · « **on:** July 02, 2007, 04:30:23 pm »

On the way back from my interview last week I got 2 chips in the windscreen. Spoke to Autoglass, who said the screen will need to be replaced as the chips are too close together and in the drivers line of sight.
Great fun, as the MOT is due on the 5th July.
Called MCE/NIG. They say my insurance does cover this and I just need to get autoglass replace it. Excellent, called them arranged for it to be fitted this afternoon. Paid them £60 as they said that was the excess.
Now for the really annoying part

Autoglass turn up at 3:30. First ask for my insurance docs. Fine, hand them over. Then told that my policy number is not correct. They reckon it should be about 20 digits long, when the nig numbers are only 8.
Takes about an hour of me calling Mce and Nig to make sure my policy number is right, which it is and nig have never had 20 digit long numbers

Autoglass person also speaks to their helpdesk to try and get this resolved. Finally Autoglass speak directly to NIG and agree that the policy number is correct.
But then find that there is a limit on the policy which means I would have to pay £820 to have the windscreen replaced

The screen itself is nearly £1300.
Cannot afford that at the moment. But my MOT is booked in for Wednesday morning.
Have no idea what to do now, so answers on a postcard please

Roadkill · « **Reply #1 on:** July 02, 2007, 04:45:03 pm »

PM sent.

Big Mouse · « **Reply #2 on:** July 02, 2007, 04:46:37 pm »

Didn't have a postcard handy so this will have to suffice instead. Call Autoglass back and call them a bunch of thieving bastards. Then put the phone down. It won't get them to do anything but it will make you feel a little better.

Then you call the guy at A6 Windscreens on 01582 881260 with your details and ask him for a quote - it will be lots less than Autocrap, and i do mean lots less. he replaced the screen on my 99 camaro for just over £300 + Vat very recently. GM screen with the right tint, all the fittings for mirror etc

He's based in Barton le Clay but travels to where you are unless you can get to him

philoldsmobile · « **Reply #3 on:** July 02, 2007, 04:51:28 pm »

thats EXACTLY the same screen too...

Pod · « **Reply #4 on:** July 02, 2007, 05:05:12 pm »

Quoting: Amey

I would have to pay £820 to have the windscreen replaced
The screen itself is nearly £1300.

So they want £1300 for the screen and another £820 to fit it?

That's one reason I bought a windscreen off ebay for £30 when it came up for sale. It's been sat under the bed ever since

but should save me a fair bit of cash later.

philoldsmobile · « **Reply #5 on:** July 02, 2007, 05:10:07 pm »

no i believe MCE will only pay up to a cirtain ammount of the claim, leaving Vicky with a balance of £820 to pay..

Roadkill · « **Reply #6 on:** July 02, 2007, 05:12:49 pm »

MCE are crap IMHO.

philoldsmobile · « **Reply #7 on:** July 02, 2007, 05:42:18 pm »

agreed...

Motorama · « **Reply #8 on:** July 02, 2007, 05:55:22 pm »

Amey

Quoting: Amey

On the way back from my interview last week

Was your interview in Chesham? I was collecting my son from school in the F150 last week and there was a green Camaro in the car park, VKY on the reg no.

Big Mouse · « **Reply #9 on:** July 02, 2007, 07:30:50 pm »

Quoting: Roadkill

# Posted: 2 Jul 2007 18:15:49
Quote

MCE are crap IMHO.

Or perhaps they have seen through Autoglass's outrageous tactics of overcharging for windscrens simply because the insurer pays for it - the cost of which is passed on to us in the way of higher premiums

or they might just be crap as you say

HardRockCamaro · « **Reply #10 on:** July 02, 2007, 07:58:50 pm »

1300 sheets for a windscreen!

Yeah right, I'd be down the scrappy...

£300 is a good price though.

Amey · « **Reply #11 on:** July 02, 2007, 09:01:30 pm »

Quoting: Motorama

Was your interview in Chesham? I was collecting my son from school in the F150 last week and there was a green Camaro in the car park, VKY on the reg no.

WOW, yes it was. Went for an IT job interview at Chesham High school.

ianjpage · « **Reply #12 on:** July 02, 2007, 09:18:30 pm »

thieving gits the lot

Jo · « **Reply #13 on:** July 02, 2007, 09:34:44 pm »

Thats crap, thy are just out to make money not to help

Titsy · « **Reply #14 on:** July 02, 2007, 09:47:40 pm »

Quoting: Podette

thy are just out to make money not to help

Business is business I suppose... But that's not business, it's daylight robbery...

sixpack2639 · « **Reply #15 on:** July 02, 2007, 11:29:23 pm »

You don't even want to know how much that windscreen is over here......it'll make you cry!

sixpack2639 · « **Reply #16 on:** July 02, 2007, 11:30:40 pm »

OK....you twisted my arm, it's less than 150 quid.

Titsy · « **Reply #17 on:** July 03, 2007, 06:54:46 am »

Quoting: sixpack2639

OK....you twisted my arm, it's less than 150 quid

Jamieg285 · « **Reply #18 on:** July 03, 2007, 07:53:01 am »

Time to call Watchdog I think. How can Autoglass justify that price?

Big Mouse · « **Reply #19 on:** July 03, 2007, 08:05:02 am »

Quoting: Jamieg285

Time to call Watchdog I think. How can Autoglass justify that price?

Thats the problem, they don't have to justify it. They get the vast majority of their business through insurance companies under windscreen policies. They charge what they like because the insurers are paying for it and passing the cost onto us along the line at renewal time.

I'm liking the watchdog idea though

Amey · « **Reply #20 on:** July 03, 2007, 11:55:38 am »

Quoting: Big Mouse

Then you call the guy at A6 Windscreens on 01582 881260 with your details and ask him for a quote - it will be lots less than Autocrap, and i do mean lots less. he replaced the screen on my 99 camaro for just over £300 + Vat very recently. GM screen with the right tint, all the fittings for mirror etc

Thank you for that. Just called him. £260 + VAT for my windscreen.
Just had Autoglass on the phone asking if I would like them to refund the £60 I paid them on Friday.
Hmm let me think about that

Titsy · « **Reply #21 on:** July 03, 2007, 12:00:00 pm »

Quoting: Amey

. £260 + VAT for my windscreen

Bargin, Wel done Ray...

Incursus · « **Reply #22 on:** July 03, 2007, 12:27:17 pm »

Quoting: Amey

£260 + VAT for my windscreen

Roadkill · « **Reply #23 on:** July 03, 2007, 03:09:26 pm »

It's all just a F*cking cheek.

Amey · « **Reply #24 on:** July 04, 2007, 12:18:08 pm »

Well had one bit of good news.
Car passed the MOT