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Author Topic: Windows Update not working...  (Read 1511 times)

FUBAR

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Windows Update not working...
« on: February 21, 2011, 10:42:17 pm »
There's something wrong with my PC and despite efforts on my part I can't see how to fix it.

Symptoms:
- Windows Live Messenger Cannot log in because the service is unavailable
- Windows Explorer occasionally crashes
- IE always offers to restore my last session on the 1st opening after boot-up.
- Some DVD Autorun functions are crashing immediately with no resolutions available.

Main issue
- Windows update cannot currently check for updates because the service is not running. You may need to restart your computer.
- the "Fix problems with Windows Update" Troubleshooter cannot start because a problem is preventing its operation.

Actions so far:
-   Uninstalled ATI Catalyst Control Centre (because a forum suggested this could be an issue) No Change.
-   Checked Windows update is actually running in Administration tools/Services – Stopped it, restarted it, rebooted & tried again – No Change
-   Run a full system Virus Scan – No infections
-   Run “Microsoft Fix-it” on this link: http://support.microsoft.com/kb/971058   - (No changes)

I did have a virus alert a few days ago but this was contained & deleted by AVG including deleting registry entries it created, however windows update and MSN had both stopped working prior to this.
I’m not too worried about MSN for now, I just want windows update to work properly.

Anyone got any ideas?  cos i'm stuck...
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Andy

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Windows Update not working...
« Reply #1 on: February 21, 2011, 11:46:47 pm »
Did it happen after you ran an update? I remember in the dark ages of having a PC of updating it and having grief from a crappy update they sent out.

I take it you've run the virus software since?
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FUBAR

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Windows Update not working...
« Reply #2 on: February 22, 2011, 12:43:54 am »
Quoting: Andy
Did it happen after you ran an update


No, i've not updated for a while (coupe of months maybe, I don;t have the auto-update on)

Quoting: Andy
I take it you've run the virus software since?


Yes today, clean bill of health
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nick69

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Windows Update not working...
« Reply #3 on: February 22, 2011, 07:11:49 am »
I had this ages ago and all it needed was to restore factory setting to IE.
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Incursus

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Windows Update not working...
« Reply #4 on: February 22, 2011, 07:40:29 am »
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Jamieg285

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Windows Update not working...
« Reply #5 on: February 22, 2011, 08:53:44 am »
[tongue-in-cheek]

Have you tried buying a Mac

[/tongue-in-cheek]

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FUBAR

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Windows Update not working...
« Reply #6 on: February 22, 2011, 12:26:13 pm »
Quoting: nick69
I had this ages ago and all it needed was to restore factory setting to IE.


Ok, i'll try that if i get time this evening.
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FUBAR

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Windows Update not working...
« Reply #7 on: February 23, 2011, 08:50:18 pm »
Quoting: FUBAR
Ok, i'll try that if i get time this evening.


Didn't work.

I really don't want to have to re-install windows etc etc
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art b

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Windows Update not working...
« Reply #8 on: February 23, 2011, 11:15:53 pm »
cant ya do a system restore, to just b4 you had the virus warning...






[sent from my apple mac]...
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F Body

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Windows Update not working...
« Reply #9 on: February 24, 2011, 07:20:18 pm »
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FUBAR

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Windows Update not working...
« Reply #10 on: February 25, 2011, 12:13:40 am »
Na, thats a different issue
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FUBAR

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Windows Update not working...
« Reply #11 on: March 09, 2011, 06:59:47 pm »
Seems i've managed to pick up a nasty "win32/ heur" Trojan...

its extremely difficult to remove so it looks like its a case of backing up everything except .exe files & screensaver files & reformating.
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F Body

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Windows Update not working...
« Reply #12 on: March 09, 2011, 07:10:31 pm »
Quoting: FUBAR
Seems i've managed to pick up a nasty "win32/ heur" Trojan...


That's the trouble with internet porn

Think your self lucky, In my day if you got a virus you I had to go down to the clinic and drop your pants
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Andy

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Windows Update not working...
« Reply #13 on: March 09, 2011, 09:53:49 pm »
Fecking Trojans! Tis what finally made me make the jump, that and Vista.
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art b

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Windows Update not working...
« Reply #14 on: March 10, 2011, 10:45:45 am »
Quoting: FUBAR

its extremely difficult to remove so it looks like its a case of backing up everything except .exe files & screensaver files & reformating.


running windoze is like a hobby on its own....
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Roadkill

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Windows Update not working...
« Reply #15 on: March 10, 2011, 12:08:24 pm »
Quoting: FUBAR
Trojan


Why have I all of a sudden got that "TROJAN MAN" sketch from Robot Chicken stuck in my head !?



It get through the Virus Scanner then ?
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